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What is servant leadership in the PMP exam context?

Servant leadership in PMP means the project leader focuses on removing impediments, facilitating team self-organization, and coaching the team rather than directing or making decisions for them. It is a core Agile mindset tested heavily in the PMP exam.

Should the Product Owner make technical decisions in Scrum?

No. The Product Owner prioritizes the Product Backlog and maximizes value, but technical and architectural decisions belong to the Development Team. The Scrum Master coaches the PO to respect this boundary.

How does a servant leader handle team conflict?

A servant leader addresses conflict by facilitating open dialogue, creating psychological safety, encouraging data-driven exploration (like a spike), and coaching the team to reach consensus. They do not impose their own solution or escalate unnecessarily.

What PMP exam domain covers servant leadership?

Servant leadership falls under People Domain (Team Management / Leadership) in the PMP Exam Content Outline, which accounts for approximately 42% of exam questions.

Agile · PMP Scenario

How to Handle Team Conflict in Agile PMP Scenarios

Scenario

You are a servant leader Scrum Master on a 3-month sprint. Two senior developers on your team are in open conflict over the architecture approach — one advocates for a microservices split, the other for a modular monolith. The disagreement has stalled the sprint for two days and team morale is dropping. The Product Owner wants to intervene and make the decision. What should you, as the servant leader, do?

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