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What is the first thing a PM should do when a sponsor requests a scope change?

Evaluate the impact on scope, schedule, cost, quality, and risk, then submit a formal Change Request to the Change Control Board. Never implement the change before it's approved.

Can a sponsor bypass the CCB?

No. Even the sponsor must go through formal change control. The CCB evaluates the change request and makes an approved/rejected decision based on impact analysis.

Predictive · PMP Scenario

How to Handle an Unapproved Scope Change Request on the PMP Exam

Scenario

A project sponsor approaches you mid-execution and asks you to add a significant new feature to the project deliverable. They say it's 'just a small addition' and tell you to start working on it immediately without going through formal change control. The team is already at capacity. What should the project manager do first?

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